Thank you for your interest in the surety bonds and other products and services (“Products”) of Propeller, Inc. (hereinafter referred to as :"Propeller," "we," "us," or "our”).

Please read these Terms and Conditions ("Terms") of website use before using this website. When you access and use the website ¹ as well as accessing any website pages or downloading any content therefrom, you acknowledge that you have read the Terms, and that you accept and agree to abide and be legally bound by these Terms.

If you accept and agree to these Terms on behalf of any individual other than yourself or a corporation, partnership or other entity, you represent and warrant that you have full legal authority to bind that individual, corporation, partnership or other entity to these Terms, and in such event “you” and “your” will refer and apply to that individual, corporation, partnership or other entity.

We may from time to time modify, alter or otherwise update these Terms or the information on this website without additional notice to you. Changes will become effective immediately upon publication. Continued use of this website by you will constitute your acceptance of any revisions to these Terms. As a result, you are strongly encouraged to review the Terms each time you access the website.

If you decide to purchase a surety bond or services from Propeller, the Terms and Conditions specified in your policy or indemnity agreement will apply to it, but will not alter, amend, or supersede these website Terms and Conditions.

 

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¹ Websites include writepropellerbonds.com, gopropellerbonds.com, propellerdemo.com, propelleruat.com, getpropellerbonds.com, propeller.insure and propellerbonds.com.

 

Required E-Mail Address

You acknowledge and agree that you will maintain a valid and active e-mail address (“Required E-mail Address”) with Propeller to receive official notifications regarding Products that you purchase from us.  You acknowledge the importance of maintaining the Required E-mail Address and agree to monitor it on a regular basis.  You are required to promptly notify us of any change to your Required E-mail Address, but in any event within five (5) business days.  Change notifications should be provided to us at: support@propellerbonds.com.

Accurate Information

You acknowledge that accurate, complete and up-to-date information is critical to the underwriting evaluation and decision to issue a bond or indemnity agreement. If you request a bond from Propeller, you certify the truth of all statements in the application and authorize any insurance company (hereinafter referred to as a (“Participating Insurer”) chosen by Propeller to offer Products to you to verify the information contained in the application and authorize us and the Participating Insurer to obtain information from any source in the course of their underwriting of your application or issuance of your bond.  If any information that you provide is inaccurate, outdated, incomplete or misleading, the Participating Insurer reserves the right to cancel any bonds that may have been issued based on such information.

First Year Premium for Surety Bonds

If you decide to purchase a surety bond from Propeller, please understand that first year premium is fully earned upon issuance of the bond. No refunds or returns of any kind are available.

Automatic Renewal and Premium for Surety Bonds

Your surety bond will be automatically renewed at the expiration date stated on the bond upon our receipt of payment from you, although the Participating Insurer reserves the right to non-renew your bond for any reason permissible under applicable law. If you do not want to renew a surety bond, you must cancel, non-renew or terminate the bond prior to the renewal date. Please contact Propeller for more information.

Refund Policy

After a surety bond has been in effect for its first year, the Participating Insurer may allow pro-rated return of premium for cancellation during subsequent renewal years. All fees are non-refundable.  Contact Propeller if you have any questions. No refunds or returns of any kind are available unless (i) the original executed bond is returned to us or the Participating Insurer, and (ii) we or the Participating Insurer receive a signed letter from the obligee acceptable to us or the Participating Insurer stating that the bond was never used and that the Participating Insurer has no liability on the bond.

Payment Policy

You understand and agree that your decision to purchase a Product from Propeller requires your enrollment in automatic bank account debit or credit card payments program. By clicking on the payment page “Complete Payment” button, you agree to permit your bank or financial institution to charge or debit your account for these payments. You understand that Propeller uses PayPal, who is an independent Controller for the purpose of Processing Customer Data. PayPal’s Privacy Policy can be found here. You agree that Propeller or its third-party payment processor may charge your account or credit card both for any current purchases, as well as for any subsequent purchases and renewals of any bond or Product.   You understand and agree that changes to your Product initiated by you or by the Participating Insurer (including the premium charged for the Product) may change the amount charged or debited. We or our third-party payment processor will (i) notify you of any changes to the amount charged or debited prior to initiating such payment; and (ii) notify you of our receipt of payment.  If you would like to delete the bank account or credit card on file with Propeller, please contact us at support@propellerbonds.com.

 

If the payment method you provide is invalid for any reason, we may suspend or terminate any or all of the Products we provide to you.

You can discontinue automatic payments and use an alternate payment method (e.g., check, ACH, etc.) at any time by calling / contacting us at (815) 595-2088 or Support@propellerbonds.com.

Restrictions on Use of Material

You agree to use the website only for the purpose of requesting quotes, applying for and purchasing Products offered by us.  You may not use the website:

1. in any way that breaches these Terms, any applicable local, national or international law or regulation;
2. to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms;
3. to impersonate another person or create a false or misleading identity for the purpose of misleading others as to your identity, or to collect information about other users;
4. in any way that interferes with another user's use and enjoyment of the website; or
5. in any other manner that could damage, disable, overburden or impair the website.

Further, you agree not to:

1. use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the information or material on the website;
2. use any manual process to monitor or copy any of the material on the website or for any other purpose not expressly authorized in these Terms;
3. attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website; or
4. by any means attempt to interfere with the proper working of the website.

 

Your Account, Password and Security

You shall be provided with a unique agency-specific link to access Propeller Products (the “link”). You agree to treat the link or any other information you receive and/or the log in process (“Security Details”) as confidential, and that you will not disclose Security Details to any unauthorized third party. You also acknowledge that your account may be accessed and used only by You and your authorized employees and agents.
You are responsible for any activity connected to the use of your link, including but not limited to any violation of application law, fraud or breach of confidentiality, that may result from your link being obtained or shared with a third party. You agree to:

1. notify us immediately of any actual or suspected unauthorized use of your link or account, or any other breach of security related to the website;
2. use reasonable security precautions with Your own computer and information systems, including, but not limited to, reasonable efforts to ensure that your link cannot be discovered by others, and;
3. exit completely from your account at the end of each session.

Proprietary Rights

This website is owned and operated by Propeller, Inc. The material and content presented to you through the website are protected by copyrights, trademarks, service marks, patents or other intellectual proprietary rights and laws. Reproduction of the content, graphics, logo, design or layout is prohibited. Unauthorized use of this website may result in legal action for damages. As a condition of your use of this website, you warrant that you will not reproduce or distribute any portions of the website for any commercial use except as authorized by these Terms.

Website Content

The content outlined on our website is intended to provide general information pertaining to surety bonds required in the United States. As requirements can change frequently, we make no warranty as to the accuracy or currency of the content. As a user of Propeller’s website, you understand and agree that these websites may contain errors or inaccuracies and that the content is subject to change.

External Links

On occasion, this website may be hyperlinked to other websites which are not maintained or controlled by Propeller. Such links are provided as informational resources to users, and do not constitute that we endorse the websites. Our agency is not responsible for the content of those websites.

Consent for Contact

An application on our website is approval for us to contact the applicant by phone, email, SMS / text, mail or other electronic and non-electronic method. However, any contact from our agency will only be in regard to the application submitted by the client, the renewal of an existing bond or a transaction resulting from the initial application or bond.

SMS / text - Specific Terms and Conditions

By accepting our terms and conditions you agree to receive recurring messages from Propeller Inc, Reply STOP to Opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Electronic Records

By purchasing a Product from us through our websites, you agree to accept all records and documents provided to you in electronic form. This consent, unless withdrawn, applies to all transactions between you and Propeller. However, you have the right to receive communications from us in paper form if you wish by withdrawing this consent. If you withdraw the consent to provide you with records in electronic form, you will then be provided with records in paper form. To withdraw your consent, you must email us at support@propellerbonds.com with the following subject line “WITHDRAW ELECTRONIC CONSENT.”  The body of the email must include your name, company name, policy or bond number, effective and expiration dates of the policy, the effective date of your withdrawal. 

Privacy

We take the privacy and protection of our customers’ personal information very seriously. To learn more, please read our Privacy Policy